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We bought these French fries at Wal-mart, they are Ore Ida crinkle cut fries with the package marked with an expiration date of 1-4-2019, we opened them last night 3-13-18 and they are all covered in ice. These fries have a date of almost a year out and they're already frost bit.

Come on. How did these get frost bit in a sealed package? We put them in oil and immediately splattered everywhere due to them being covered in ice.

I will never buy these fries again, the off brand fries last better than the name brand. Please see pictures below of the fries covered in ice and the package date.

Product or Service Mentioned: Ore Ida Crinkle Cut French Fries.

Reason of review: Bad quality.

Monetary Loss: $3.

Preferred solution: Let the company propose a solution.

Company wrote 0 private or public responses to the review from Mar 14.
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It's a storage issue : the temperature was allowed to climb above freezing so the crystallized water leached from the frozen product which as then refrozen causing the effect you described .... the fault is with the shipper(s) , warehousing, re-shipping to the store, and probably kept in a less than perfect environment there - possibly thawing and re-freezing yet again ;;; and hey, Brain-o, never add water of any state to hot oil ....

to Roentgen #1450769

Hey Smart A@@. Store issue or not the product is guaranteed until the date of on the package, bottom line. What's your answer to that.

to Roentgen #1529042

There are little or no rules about food for American consumption. UK, etc., won't take our food.

May be improper storage of potatoes, but yesterday I picked up a bag of Ore Ida's and could feel ice inside of it. I put them back in store freezer. I'll venture a guess re your problem..if the fries were gold potatoes. (They don't mean Yukon Gold).

Other countries where Ore Ida does business, do not grow white potatoes, thus below standard yellow crop. These potatoes are wet (similar to yams, etc.). When frozen, water seeps out, then they produce ice crystals and they will soggy.

This is a guess. Ore Ida (now Kraft/Heinz) may process potatoes in Oregon, but they are affiliated with 40- 45 other countries, so draw your own conclusions.

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