I have been a long time consumer of the Ore-Ida brand. I have never really had any complaints in the past.
I bought the Ore-ida zesty curley fries. Opening the packaging there was about 3 curley fries and the rest were like 1-2 inch just straight piece of poor quality sliced potato. It looked as if the left overs were just thrown in the bag. Ofcourse, i did not save the receipt to take back to the store for my refund, so i contacted customer service to request my purchase money back and would have been delighted if on top of my refund a coupon or two would be offered.
The denied me of refunding me, wanted to only send a coupon. To me, this is not good customer service on your end. I did not get a quality item, yet you only want to replace it with another coupon.
That does not show me your company cares about me. So I am not happy and i am writing you to tell you so
Product or Service Mentioned: Ore Ida Zesty Seasoned Curly Fries Frozen Meal.
Reason of review: Bad quality.
Monetary Loss: $4.
Preferred solution: Full refund.