Chicago, Illinois
Not resolved
0 comments

I have been a long time consumer of the Ore-Ida brand. I have never really had any complaints in the past.

I bought the Ore-ida zesty curley fries. Opening the packaging there was about 3 curley fries and the rest were like 1-2 inch just straight piece of poor quality sliced potato. It looked as if the left overs were just thrown in the bag. Ofcourse, i did not save the receipt to take back to the store for my refund, so i contacted customer service to request my purchase money back and would have been delighted if on top of my refund a coupon or two would be offered.

The denied me of refunding me, wanted to only send a coupon. To me, this is not good customer service on your end. I did not get a quality item, yet you only want to replace it with another coupon.

That does not show me your company cares about me. So I am not happy and i am writing you to tell you so

Product or Service Mentioned: Ore Ida Zesty Seasoned Curly Fries Frozen Meal.

Reason of review: Bad quality.

Monetary Loss: $4.

Preferred solution: Full refund.

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